How do I dispute or appeal an invoice?

You can complete the form by going online to complete an invoice dispute form. 

311 Process Notes

• Ask if the paper says INVOICE or ORDINANCE VIOLATION CITATION in the top right. 
  • If it is ORDINANCE VIOLATION CITATION, then it is the OVB/Clerk's office appeal form
• If it is an INVOICE, then use these options below:
  • Share link to form via email
    • Text for email: Here is the link to the Neighborhood Services & Enforcement invoice dispute form. Please follow the instructions on the form to submit it to Neighborhood Services & Enforcement within 10 days of the invoice date. 
  • Create service request to NSE so they mail a copy to resident
  • Pick up form in NSE office, 13th Floor of County-City Building