Street Cave-In

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ST-INCIDENT: Street Cave-In

Report cave-in in street

Where is the cave-in located?

Please provide the following:  

The street name and closest address or block number (Ex: 1500 block of Brookfield)

Closest cross street?

Which side of the street?

Is it at the curb line or in the middle of the street?

This information will be given to a supervisor for evaluation


How do I report a street cave-in?

During normal business hours (7:30 am - 5:30 pm), contact 311.

After normal business hours, contact 311 and follow the prompts to report a Street Emergency.


For 311:


Enter call into CRM; caller is kept on the line and the call is soft-transferred to Street Dispatch.