Terminating Utilities Service

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Terminating Utilities Service


The various ways to request termination of service and other information pertaining to this topic can be found below. 



How do I terminate my Utility service?

To terminate service, residents can complete the termination form HERE or call 311  


What information do I need to provide to terminate my Utility service?

The Utility will request a forwarding address for your final bill as well as the date that the services are to be terminated.


When will I receive my final bill?

Your final bill should generate within a week of termination.

Any deposit that was billed will be automatically refunded against the final bill.

If there is a net credit on your account greater than $3.00, a refund check will be issued to the last known billing address within ninety (90) days after payment of the final bill.


311 Process Notes

Complete the Digital Termination form - The liaison assigned to Terminations will enter the data into enquesta